• Frequently Asked Questions

Frequently Asked Questions

We’ve answered some of the most common questions about Coronation Mutual Funds below.

Have a question that’s not addressed in the FAQs? Contact us to find the answer. 

  • Log into your account

Please use the Unique ID sent to your email address and follow the instructions to change your password. The Login icon can be found  on the top bar of the Home Page

 

  • View your statement

You can view/print your statement via the online portal. To access the portal, please visit iportal@coronationam.com and  input your Unique ID and password to view account details. 

 

  • Top Up investment

To Top up your investment please transfer to the Coronation Money Market Fund account XXXXXXXXXXXX. Please  bank account details made available on he website, kindly make all transfer narration in your unique ID *000000* details and units will be created.

 

  • What’s my account ID

An onboarding email will be sent to you containing your unique ID, if you don’t receive a mail, kindly contact our call center via phone on ……… or send an email to ………….

 

  • How to Redeem your investment

Redemption takes 24-48hours, to redeem your investment, kindly fill the redemption form available on our website and scan to us at inquiries@coronationam.com 

 

  • Speak to an Agent

For further enquiries please contact our agent on 012708000

 

  • KYC

The required document to complete the onboarding process are below;
  • Passport Photograph
  • Utility Bill
  • Valid means of ID card.

 

  • How do I decide what Mutual Fund to buy? 

There are a vast number of Mutual Funds all with different investment objectives.  At Coronation Asset Management, we recommend investing in the Mutual Fund which fits best with your long term savings goal and tolerance for risk.  For example, we would recommend an investment in the Money Market Fund to an investor who has a short term investment requirement and is also apprehensive towards taking risk.

 
  • What are the risks involved? 

Risk is an inherent aspect of every form of investment. For mutual fund investments, risks would include variability, or period-by-period fluctuations in total return. The value of the scheme’s investments may be affected by factors affecting capital markets such as price and volume volatility in the stock markets, interest rates, currency exchange rates, foreign investment, changes in government policy, political, economic or other developments.

 
  • Are returns from mutual funds guaranteed? 

Generally, Mutual Funds do not offer guaranteed returns to investors, hence the returns on the Coronation Mutual Funds are not guaranteed. 
The return on the funds are subject to the performance of the underlying assets and the ability of the fund manager to efficiently manage the risk and return tradeoff. 
 
  • What is Net Asset Value (NAV)? 

Net Asset Value is the market value of the assets of the scheme minus its liabilities. The per-unit NAV is the net asset value of the scheme divided by the number of units outstanding on the Valuation Date. Typically, NAV is calculated by summing the current market values of all securities held by the fund, adding cash and any accrued income, then subtracting liabilities, and dividing the result by the number of units outstanding. For funds that have equities and bonds, the NAV might fall because of the daily changes in prices, however, it’s the fund manager’s mandate to ensure the funds objective are always met. 
 
  • How, and against what, should I benchmark the performance of a mutual fund? 

A Mutual Fund’s performance can be benchmarked against other Mutual Funds of similar type - for example, the performance of a diversified equity fund should be compared to similar funds in the industry or against an established market index like the NSE 30. One can also benchmark the fund against any other broad-based index for the particular asset class. The Investment Manager usually decides a benchmark index at the time of conceptualization of the scheme and this benchmark serves as a good tool to measure the performance of the fund.

 

  • What is redemption price? 

Redemption price is the price received by the customer on selling units of an open-ended scheme to the fund. The redemption price will be same as the NAV. Investors have the freedom to exit at any time. However redemptions that are initiated during the minimum holding period will attract a fee.
 
  • What is an asset management fee? 

The Asset Management Company (AMC) as the Investment Manager of the Mutual Fund charges a fee for portfolio management. The fee charged on an annual basis is calculated as a percentage of net assets under management. 
Furthermore, there is total expense which represents the total fees and expense for the managing the funds and can be a maximum ratio of 5% of net assets under management payable annually. 
 
  • What is the Minimum Available Balance?  

The minimum available balance is the amount you are required to maintain in your Mutual Fund account at any point in time.
 
  • What is the Early Liquidation Fee? 

The early liquidation fee is a one-time charge which applies if you liquidate all or part of your investment before the end of the minimum holding period.



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